For parts & warehouse clerks
Mission chases the branches, files the warranty claims, and tracks every core so you stay on the parts, not the paperwork.
Your day
You’re the reason trucks roll out fully loaded and techs never get stuck on a job. But you sit between a field-service platform, a stack of distributor portals, the manufacturer warranty sites, and a shadow spreadsheet — and the clerical motion crowds out the judgment.
Re-keying packing slips, counting bins, chasing branches for delivery dates and credits, filing warranty claims into one portal after another, matching cores to deposits, and reconciling system counts back to what’s actually on the shelf.
Anticipating what tomorrow’s installs will need, deciding when to substitute, catching that a “defective” return is actually fine, negotiating a will-call when a branch is out, and spotting a truck’s count drifting before it costs the shop.
What it costs
The repetitive 70% is exactly what costs the shop when it falls behind — uncredited cores, expired warranty windows, phantom inventory. None of it shows up as a crisis. It just leaks.
Vendors flag untracked truck-stock grabs as the named driver — parts paid for but never billed to a customer are pure margin loss. (ServiceBizHub, directional.)
Miss the window or lose the core, and money the shop already earned is silently forfeited — leakage that’s structural when claims live in disconnected spreadsheets and email.
Vendors flag the point where per-truck tracking by hand hits a wall — the clerk becomes the ceiling on how many trucks the shop can keep stocked and accurate. (Directional.)
With Mission: The agent runs the chasing, filing, and matching and surfaces only the late, short, or stalled items for you.
What Mission does
You set up the workflow once — inside the field-service platform, the distributor portals, and the manufacturer warranty sites. Mission’s agent runs the repetitive transactions and surfaces only the exceptions. Every credit and every count stays confirmed by you.
Watches open POs and will-calls, emails and messages branches for ETAs and pricing, and flags only the exceptions — late, short, or a price change — so you stop calling the supply house for a delivery date a third time.
The result
When the branch-chasing, warranty filing, core tracking, and receiving match run on their own, the count finally matches reality and the credits the shop earned actually get filed.
When receiving and restock stay reconciled, the system count finally matches the shelf — so you can answer a tech the moment they call.
The agent keeps the cores-owed list current and nudges before the window closes, so the deposit comes back instead of leaking.
You stop calling for ETAs by hand — the agent watches every open order and surfaces only the late, short, or repriced ones.
Safe by default
An unrecovered core or a wrong inventory adjustment is real money. Mission chases, files, matches, and surfaces exceptions, and only acts on what you’ve approved — every credit and every count confirmed by you.
Works inside the tools you already run on — email, calendars, sheets, your CRM, your portals.
Anything risky or off-mission is held for your sign-off before it touches data or goes out the door.
You set the assignment once. The work stays on it for days and weeks without drifting.
You always have a clear view of what ran, what changed, and what needs a call — no transcript spelunking.
Tell us the will-calls, warranty claims, cores, and receiving that route through you every week, and we’ll show you the busywork Mission would carry.
