Step 01
Drafts the reorders, vendor by vendor
Pulls low-stock items from the POS, groups them by preferred distributor with minimums and lead times, and hands you a ready-to-approve order per vendor. You make the buy.
For pet store managers
The floor runs you. Not anymore.
You didn’t open a pet store to re-key orders into six vendor portals after close — Mission carries that part.
Your day
Part operator, part air-traffic controller.
You open by checking the tanks and the small mammals, then the floor eats the day — the grooming phone rings mid-count, a truck shows up to be checked against the slip, a regular wants a special order. The judgment is the job. The chasing and re-keying is the tax squeezed into the margins.
40%Re-keying, chasing & reconciling
Splitting reorders across four to eight vendor portals, counting deliveries against packing slips, answering grooming calls, patching the staff schedule, and chasing the special orders you promised to call back on.
60%The judgment & the relationships
Live-animal welfare calls, the merchandising eye, coaching your team, matching a finicky cat to the right food, and deciding what to buy on instinct and cash on hand — the moat the big-box and Chewy can’t copy.
What it costs
One person owns inventory on top of everything.
The admin doesn’t just take hours — it leaks money. Missed grooming calls walk out the door, unreconciled deliveries hide in the P&L, and gut-based manual ordering ties up cash you don’t have to spare.
5–10 hrs
a week on inventory admin
Reorders, cycle counts, and reconciliation land on the most senior person on staff — usually you — before the floor work even starts.
$75–120
per missed grooming call
Every booking call that rings out while you’re mid-count is an appointment walking to a competitor.
~1.6%
of sales lost to shrink
Plus one to two percent perishable spoilage — the kind of margin a neighborhood store can’t afford to leak.
Inventory adminGrooming + schedulingWith Mission
With Mission: The re-keying, chasing, and confirming runs on its own so your hours go to the animals and the regulars.
What Mission does
It does the chasing inside the tools you already run.
You assign the workflow once, in plain language. Mission’s agent handles the re-keying, confirming, and follow-up in your POS, calendar, and inbox — and keeps every buy decision, welfare call, and customer relationship with you.
The result
Keep the relationships. Hand off the chasing.
When the re-keying, reconciling, and confirming run on their own, the back-office work stops stealing the margins of your day — and you get to be the neighborhood expert you opened the store to be.
The admin gets squeezed into open and close.
- Reorders re-keyed into six portals after the doors lock.
- Grooming calls ring out while you’re mid-count.
- Special orders tracked on sticky notes you forget.
The floor stops running you.
- Draft orders per vendor are waiting for your approval.
- Bookings are answered and confirmed without the floor stalling.
- Customers get the call the moment their order lands.
5–10 hrs
back every week
The inventory admin that used to eat your open and close runs on its own.
Fewer
missed grooming calls
Bookings get answered and confirmed even when the floor is slammed.
Less
shrink and dead stock
Reconciled deliveries and tighter reordering stop quietly leaking margin.
Safe by default
Every buy and welfare call stays yours.
The agent drafts, reconciles, and confirms; it never places a buy, signs a delivery, or makes a welfare call on its own. Anything that needs your judgment is held for your sign-off.
Connected
Works inside the tools you already run on — email, calendars, sheets, your CRM, your portals.
Approved
Anything risky or off-mission is held for your sign-off before it touches data or goes out the door.
On mission
You set the assignment once. The work stays on it for days and weeks without drifting.
Observable
You always have a clear view of what ran, what changed, and what needs a call — no transcript spelunking.
Run the floor. Skip the back office.
Show us the orders, deliveries, and bookings you handle after close, and we’ll show you exactly what Mission would carry for you.