For commercial plumbing project managers
Mission keeps the submittal and RFI logs in sync, chases the GC, and pre-flights the pay app so you can run the build.
Your day
Catching the coordination clash before it’s rework, pricing the change order the GC doesn’t want to pay for, deciding when a slipped backflow delivery becomes a schedule claim — that’s why the pipe goes in on time. The logging, chasing, and re-keying wrapped around every one of those calls is what actually fills the day.
Maintaining the submittal, RFI, change-order, and delivery logs; chasing the GC for stalled reviews and suppliers for ship dates; re-keying the same facts across Procore, the ERP, and Excel; and hand-assembling the look-ahead and the AIA pay app. The role has quietly drifted to 50–70% office work.
Sequencing the job and resolving clashes when trades collide, pricing and negotiating change orders, reading drawings to catch coordination conflicts before they become rework, and managing crew load across five-plus jobs — the field judgment you came up through the trade to do.
What it costs
The paperwork tax is the ceiling on your job load — and every change worked but not signed, every pay app rejected, is the contractor’s cash and margin sitting on the table.
With 60% of the week going to submittal and RFI logs, follow-ups, re-keying across systems, and report assembly, that’s the cap on how many of your five-to-eight jobs you can actually run.
Work authorized but not priced, signed, or billed is unrecovered cost — a known profit leak on already-thin commercial mechanical margins.
An AIA pay app rejected for arithmetic, COs in the wrong period, or a missing lien waiver or expired COI pushes payment out a full billing cycle.
With Mission: The logging, chasing, and reconciling run on their own, so the hours go back to sequencing, pricing, and being on the job.
What Mission does
You don’t need to know anything about AI. You assign the workflow once, in plain language, and Mission’s agent runs the repetitive part of every job — then hands the draft back for you to price, sequence, and approve.
Watches Procore and email, keeps the company’s submittal and RFI logs in sync, drafts polite follow-ups on items overdue for GC or engineer response, and surfaces a daily “stuck items” list. You still write the RFI and decide what gets escalated.
The result
When the logging, chasing, and reconciling run on their own, what caps your job load stops being how fast you can re-key and starts being the field judgment you’re actually good at.
Halving the logging, chasing, and re-keying returns roughly ten hours to sequencing, pricing, and field oversight.
With the tax removed, a PM stuck at four or five jobs can realistically carry six to eight — directly lifting revenue per PM.
Changes get logged and flagged the moment they’re authorized, so the work you perform is the work you bill.
Safe by default
The agent does the logging, the chasing, and the drafting; the pricing, the sequencing, and the negotiation stay with you. Nothing goes to the GC without your approval, and anything uncertain is flagged, not guessed.
Works inside the tools you already run on — email, calendars, sheets, your CRM, your portals.
Anything risky or off-mission is held for your sign-off before it touches data or goes out the door.
You set the assignment once. The work stays on it for days and weeks without drifting.
You always have a clear view of what ran, what changed, and what needs a call — no transcript spelunking.
Show us the logs and the chasing you do by hand on every job, and we’ll show you exactly what Mission would carry for you.
